Terms and Conditions
Effective Date: January 1, 2025
Welcome to SpeedHound! By placing an order through our website, you agree to the following Terms and Conditions. Please read them carefully.
1. General
This website is operated by SpeedHound LLC ("we", "us", or "our"). These Terms govern your use of our website and any purchases made through it. We reserve the right to update or change these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.
2. Orders and Payment
All prices are listed in USD. Payment must be received in full before your order is processed. We reserve the right to cancel or refuse any order at our discretion (e.g., due to suspected fraud, product availability, or pricing errors).
3. Shipping and Delivery
We ship within the United States. While we will make every effort to ship as quickly as possible, delivery times are estimates and not guaranteed. You are responsible for providing a correct and complete shipping address. Once your order is shipped, we are not responsible for delays, damages, or losses caused by the carrier.
Shipping of custom designs will take 2 extra days
4. Returns and Exchanges
We accept returns within 30 days of delivery for unused products in original packaging. To initiate a return, please contact us at sales@runspeedhound.com.
Customer is responsible for return shipping unless the item is defective or incorrect.
Custom or made-to-order items are not eligible for return unless defective.
5. Warranty and Product Use
We will repair or replace any SpeedHound leash that has a manufacturing defect for 3 years from the date of purchase. If you have an issue please reach out to sales@runspeedhound.com with:
details and pictures of the issue
a copy of your order receipt or order number.
We will make every effort to get you back up and running as fast as possible. Problems resulting from impact, misuse, neglect, modifications, and normal wear and tear are not covered.
If you somehow happen to damage your leash out of warranty reach out to us for repair options.
Our products are intended for active outdoor use with dogs. Use is at your own risk. SpeedHound is not liable for injuries, damage, or loss resulting from improper use or misuse of our products.
6. Intellectual Property
All content on this website, including product designs, logos, and images, is the property of SpeedHound LLC and may not be used without permission.
7. Limitation of Liability
To the fullest extent permitted by law, SpeedHound LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
8. Governing Law
These Terms shall be governed by the laws of the State of Colorado, without regard to its conflict of law provisions.
9. Contact Information
Questions about the Terms? Reach out to us at:
sales@runspeedhound.com